We are here to help you on every step of your journey with AC Aqua Plants!
If your question is not covered below, please don’t hesitate to email us ally@acaquaplants.co.za
Most of our orders are shipped PostNet to PostNet as this is the cheapest for our customers.
We ship all of our orders (unless there are no plants) on Mondays and Tuesdays only. This is to ensure that your plants arrive as soon as possible and that don’t sit at a hub over weekends.
Major centres: Two to three working days.
Regional areas: Three to five working days.
Please refer to our Refunds and Returns Policy.
Please refer to our Refunds and Returns Policy.
Once you have placed your order, please email proof of payment to ally@acaquaplants.co.za. Your order will only be processed once the funds have cleared in our account. If you do not bank with Nedbank, this can a few working days.